FAQs

Q:  What is a Content Management System (CMS) and what are its advantages?

A:  A Content Management System is a platform for website owners to maintain their site's content with no programming knowledge.  Administrative access is granted with a username and password and content can be updated via simple online forms.  This allows for our clients to make changes and manage the content of their website easily, in-house.  This saves our clients both time and money.  The Hazel Interactive CMS has been developed with business in mind.  Our system is easy to use and empowers our clients to manage the presence of their online business.

Q:  What is a Lead Management System (LMS) and how is it used?

A:  Lead Management Systems help facilitate the connection between a business and their potential clientele.  LMS are used to measure the response between your potential audience and your advertising.  Lead Management, in most cases, is a precursor to sales and Customer Relations Management (CRM).  The Hazel Interactive system provides a platform to our clients to develop connections and relationships with potential clientele to increase sales conversions through an integrated system..

Q:  What is Customer Relations Management (CRM)?

A:  Customer Relations Management are strategies used for communicating with your customers.  CRM leads to customer retention by establishing frequent communications with your existing database of customers.

Q:  Can Hazel Interactive host your website?

A:  Hazel Interactive offers a powerful hosting solution that offers a full set of tools, right out of the box, to begin to develop your online strategy.  These tools include:  CMS, LMS, CRM, Email Marketing, eCommerce, Branded Email and more.

Q:  Can Hazel Interactive help you sell products online?

A:  Yes.  We can help you set up a full online business system that will allow for you to sell your products, market your online business, manage leads, communicate with customers and deploy your online business strategy.

Q:  What solutions does Hazel Interactive offer?

A:  Hazel Interactive provides a wide range of strategic web development, HD video production, design and creative services.  Please browse through our services page to learn more about our strategic solutions.